Our Lifetime Guarantee

What stands us apart from other companies is that passion and not profits inspired us to design and create the Vintorio Aerator Pourer. We want to share our passion for the very best wine experience with you.

Because we’re so committed to the workmanship of our products, we offer a lifetime guarantee. If you are not 100% satisfied with any one of our products, contact our customer service and we’d be happy to send you a replacement.

Don't Forget to Activate Your Lifetime Guarantee

To help us serve you better and faster, click the button below to register your purchase in our lifetime guarantee program. Registering your purchase allows us to find and confirm your order in our database easily which will help us assist you if you have any issues with your purchase.

Once you activate your lifetime guarantee, we cross-reference your information with our order database to confirm your order. This allows us to grant a lifetime guarantee for your purchase beyond the normal 30 day guarantee that Amazon grants its customers.

How to Receive Your Replacement

E-mail us at support@vintorio.com or send us a message through our Instagram, Twitter, or Facebook accounts with your (1) original order ID number* and (2) a photo of the product.

* Your Vintorio order ID should begin with the letters, VWA. If you need help finding your Amazon order ID number, click here.

If you received the product as a gift and it's defective, please contact us with a photo of the product and we'll make things right.

To protect all our customers and ensure fairness, we reserve the right to not accept a return if we find evidence of habitual abuse of our return policy and/or warranty. If this happens to you and you think we've made a mistake, please get in touch with the customer support team at support@vintorio.com and we'll be happy to discuss it with you.

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We stand by our products. If you are not satisfied with one of our products, or if one of our products does not perform to your satisfaction, please let us know.

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