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Most orders placed before 3 pm (PST) from Monday to Friday (excluding federal holidays within the U.S.) will ship the same day. Orders placed after 3 pm (PST) will be shipped the next business day. You will receive notification of any delay or cancellation of your order.
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Standard |
3-5 business days |
$4.95 |
|
Two Days |
2 business days |
$7.50 |
|
Expedited |
1-2 business days |
$14.95 |
Delivery delays can occasionally occur. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. Due to COVID-19, packages may also be delayed. Please let us know if you haven't received your order when expected by contacting us at support@vintorio.com.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
We cannot ship directly from our website to countries outside of the the United States at this time.
If you’re located in South Korea, you can purchase our products through vintorio.co.kr.
We also sell Vintorio products on local Amazon marketplaces like Germany, France, UK, Italy, Singapore, and Japan. The seller of the Vintorio product should be listed as Vintorio LLC or Vintorio Official.
If you have any questions, feel free to check out our FAQ or contact us directly at support@vintorio.com.
say hello!
Our customer service team is on stand by and ready to help! We typically respond within one business day! You can fill out the form on this page or email us directly at support@vintorio.com.
You can also call us at +1 (702) 988 7973 (Monday to Friday, 9AM to 5PM PST).
Frequently Asked Questions
You can take a look at our Frequently Asked Questions to see if your question has already been answered.
